Introduction

The Smart Request System – Customer Requests & Business Availability is a powerful extension for WordPress that enhances the capabilities of your Directorist and FormGent plugins, offering a complete solution for managing requests, notifications, and advanced form functionalities. Whether you are running a business directory, service platform, or internal workflow system, this plugin simplifies request management while providing complete control and flexibility.

Key Features

• Centralized Request Management: View, track, and manage all requests submitted through FormGent forms directly from your WordPress dashboard.
• Customizable Filters & Advanced Settings: Control which fields appear on request forms and logs, enabling precise data management.
• Email & SMS Notifications: Automate communications with users via fully customizable email templates and SMS notifications (Twilio integration required).
• Detailed Request Logs: Keep track of every action taken on a request, ensuring full transparency and accountability.
• Technical System Checks: Monitor plugin status, server configurations, and dependencies to ensure smooth operation.
• Seamless Integration: Works seamlessly with Directorist and FormGent, extending their functionality without complexity.

Why Choose ?

• Efficient workflow and request handling.
• Reduced manual follow-ups through automated notifications.
• Greater control over what data is visible to users and admins.
• A professional and reliable system that integrates effortlessly with existing WordPress tools.

Use Cases

• Service requests for business directories.
• Customer support and ticketing systems.
• Internal workflow requests within organizations.
• Appointment or reservation requests.

With Smart Request System – Customer Requests & Business Availability, managing requests has never been easier or more efficient. From submission to notification and reporting, every step is streamlined for your convenience.